Knowledge management system

In conditions of revolutionary changes  in production,information  and  business technologies, as well as under the influence of such factors as  global competition, speeding-up of the processes of implementation of innovations and decision-making, enhancement of labor productivity,   the need for a new function of management is being formed, and the task of this new function is to accumulate intellectual capital, revealing and distribution of information  and experience, generation of references for distribution and  transfer of knowledge.

It is with the help of knowledge management  that the problem of formalization, assimilation and access to the practical corporate experience, knowledge and expert data is solved,  which speeds up  new employees adaptation period, creates new possibilities for the company’s personnel, and leads to improvement of activities and promotes innovations.

It is not a secret that knowledge is a very important resource, which, as all others (material, labour resources), requires continuous management. It is clear that on condition of successful transformation, knowledge  is able to convert to reasonable actions and effective short-term and  long-term decisions. It explains the interest of  managers to the concept of "Knowledge management"; companies strive for knowledge management, as this resource  leads to  achieving better results and increasing business value; everybody knows about a considerable difference  between the  market value of the company and the value of its tangible assets. This index shows the value of  intangible assets, the majority of which  is one of the forms of organizational knowledge.

The need to create a system of knowledge management, which would combine professional information, data on employees’ experience, projects they are involved in, and which also would ensure regulated access to distributed informational resources,  application program systems and formalized results of work, is  caused by the following factors:

  • unavailability of a unified, generally accessible  base of standards, regulations and instructions;
  • unavailability of means of experience exchange  and collective work of employees;
  • no access to already created electronic informational resources;
  • no unified registry of corporate projects;
  • unavailability of the accounting system of experience, qualification and expertise of employees.